Face Treatment

Acne & Problem Skin Therapy

Professional Care for Clearer, Healthier Skin

If you’re tired of dealing with persistent breakouts, blackheads, enlarged pores, excess oil, or post-acne marks, this treatment has been designed for you.

Our Professional Acne & Problem Skin Therapy combines advanced cleansing, professional exfoliation, targeted active ingredients and skin-calming techniques to address the root causes of acne while supporting your skin’s natural healing process.

Whether you’re experiencing teenage acne, adult acne, hormonal breakouts or congested, oily skin, this treatment helps restore a clearer, healthier and more balanced complexion.

Every treatment is tailored to your individual skin concerns following a thorough skin consultation, ensuring you receive the most appropriate care and the best possible results.

Clearer skin starts with healthier skin. Let us help you regain your confidence.

Benefits

Deeply cleanses the skin and pores
Reduces blackheads and acne breakouts
Helps regulate excess oil production
Minimises enlarged pores
Calms inflammation and redness
Improves skin texture and smoothness
Helps fade post-acne pigmentation
Supports skin regeneration
Leaves the skin looking healthier, clearer and more radiant

What to Expect?

Your treatment begins with professional skin assessment to ensure the facial is tailored to your skin’s current condition.

Deep Cleansing

The treatment begins with a thorough cleanse using professional products to remove makeup, excess oil and impurities, preparing the skin for the following stages.

Professional Exfoliation

A controlled exfoliation removes dead skin cells, refines the skin’s surface and helps unclog pores while improving the penetration of active ingredients.

Intensive Pore Purification

Specialised products target excess oil, dissolve congestion and reduce the bacteria associated with acne breakouts.

Professional Manual Extractions

When appropriate, gentle manual extractions are performed to remove blackheads and deeply cleanse blocked pores.

Anti-Inflammatory Therapy

Soothing professional formulations help reduce redness, calm inflammation and support the skin’s natural healing process.

Sebum Regulation

Targeted active ingredients help regulate oil production, minimise enlarged pores and reduce the likelihood of future breakouts.

Skin Regeneration

The skin is treated with regenerative and antioxidant-rich products that promote repair, strengthen the skin barrier and improve overall skin health.

Hydration & Protection

The treatment finishes with nourishing moisturisers and broad-spectrum SPF protection to soothe, hydrate and protect the skin.

Throughout your treatment, you’ll relax on either our luxury treatment couch or in our exclusive massage chair with regenerative capsule technology, creating a unique experience that combines advanced skin therapy with complete relaxation.

At the end of your appointment, you’ll receive personalised ZO® Skin Health skincare samples along with professional home-care advice, helping you continue your skin journey between treatments.

Ideal for

This treatment is recommended for clients who experience:

Acne (teenage or adult)
Blackheads and congested pores
Oily or combination skin
Excess sebum production
Enlarged pores
Inflammatory breakouts
Post-acne pigmentation
Early acne scarring

Results

With regular treatments, the skin becomes clearer, healthier and more balanced.

Breakouts are reduced, pores appear smaller, oil production is controlled, and the skin regains a smoother texture, more even tone and a fresh, radiant complexion.

Noticeable improvements are often visible after just one treatment. However, for optimal and long-lasting results, a course of 4 treatments, performed every 2-4 weeks is usually recommended. Your treatment plan will always be tailored to your individual skin needs during your consultation.

Treatment time

Approximately 30–45 minutes

Downtime

There is minimal downtime following the treatment. Mild redness, tightness or slight flaking may occur for 2–5 days, depending on your skin condition. Most clients return to their normal daily activities immediately after the treatment.

Contraindications

This treatment may not be suitable if you have any of the following:

Pregnancy or breastfeeding.
Active cold sores (Herpes Simplex Virus) or any bacterial, viral or fungal skin infection.
Open wounds, cuts, burns or sunburn.
Severe skin inflammation requiring medical treatment.
Known allergy or sensitivity to any of the treatment ingredients.
Current treatment with oral isotretinoin (Roaccutane) or recent use within the past 6–12 months (subject to clinical assessment).
Recent laser resurfacing, deep chemical peels or other intensive skin treatments until the skin has fully healed.
Uncontrolled diabetes or medical conditions that significantly impair wound healing.
Active cancer treatment (unless approved by your treating physician).

Before Your Treatment

Please let your practitioner know if you:

are using retinol, retinoids or exfoliating acids as part of your skincare routine,
are taking medications that increase skin sensitivity,
have very sensitive skin or a history of allergic reactions,
have recently undergone any aesthetic or medical skin treatments.

Avoid excessive sun exposure or sunbeds for at least 48 hours before treatment.

Every treatment begins with a thorough consultation and professional skin assessment to ensure the treatment is safe, appropriate and tailored to your individual skin needs.

Aftercare

To achieve the best possible results and support your skin’s recovery, please follow these aftercare instructions:

Avoid touching or picking your skin for at least 24–48 hours.
Do not apply makeup for the first 24 hours, if possible.
Avoid direct sun exposure and always wear a broad-spectrum SPF 30–50 every day.
Avoid saunas, steam rooms, hot baths, swimming pools and strenuous exercise for 24–48 hours.
Do not use retinol, retinoids, exfoliating acids (AHAs, BHAs), scrubs or other active skincare products for 3–5 days, or until advised by your practitioner.
Keep your skincare routine simple and gentle. Use a mild cleanser, moisturiser and SPF.
Mild redness, tightness or light flaking may occur over the next few days. This is a normal part of the skin renewal process.
Drink plenty of water to help maintain healthy skin hydration.
Do not squeeze or pick any spots that may surface following the treatment, as this may increase the risk of scarring or pigmentation.
Follow the personalised home skincare routine recommended during your consultation to maximise your treatment results.

When to Contact the Clinic

Please contact the clinic if you experience:

Excessive swelling
Severe or prolonged redness lasting more than 48 hours
Blistering
Signs of infection
An allergic reaction
Any unexpected symptoms or concerns following your treatment

Your comfort and safety are our priority. If you have any questions after your treatment, please don’t hesitate to contact the clinic for professional advice and support.

Healthy skin is achieved through consistency. For the best long-term results, we recommend combining professional treatments with an appropriate medical-grade home skincare routine.